Beacon Hill Hideaways Information
Booking Terms and Conditions
Our accurate prices and availability can be viewed on-line. A deposit of 30% is payable when booking. The balance is payable eight weeks before the arrival date. The Hideaways are let for a minimum of two nights. If a booking is made within eight weeks of the arrival date, the full cost must be paid immediately. In the event of cancellation I will attempt to re-let the Hideaway on your behalf. If I succeed I will return your deposit payment by cheque, minus a £50 administration fee. Each Hideaway booking is a separate stand alone contract. A cancellation in one Hideaway will not cover any other Cottage or Hideaway for that week or any subsequent week. Arrival time is after 3pm and before 6pm and someone will be at Beacon Hill to assist your arrival. Arrival after 6pm is by arrangement and guests will have to locate their own Hideaway. As the Hideaways are dotted around the front park it is preferable that you try and arrive before 6pm. It is the client's responsibility to get to Beacon Hill for the booking, whatever weather conditions prevail. In 31 years trading no one has failed to arrive or depart on the due day because of weather. Hideaways are let with a minimum of two nights all year round. We reserve the right to charge guests an additional fee should the Hideaway be left in an unsatisfactory fashion. You can access your email by Wi-Fi in your Hideaway. We have very fast Broadband throughout the site. We do not take provisional bookings, so please do not make a booking unless you intend to honour it. Sorry the Hideaways are not accessible. Sorry but pets are not accepted in any of our properties. There is an excellent kennels 3 miles away, Spotti Dog, and a lot of guests chose to use them, often feeling this gives them added flexibility. Smoking is not permitted inside the Hideaway.
Spa The Spa is a short walk through the gardens from the Hideaways. Please see the main web site for details of the Spa Our resident beautician, Claire, can be contacted at 01670 780915. Pre-booking is advised, especially for short breaks. You can browse the beauty treatments on-line. Gym - please brings indoor trainers for the gym.
Rent WaiverTo avoid misunderstandings with our guests, we wish to remind you that a reservation constitutes a legal contract. If you have to cancel, for whatever reason you will lose your deposit and if you have not paid it, be obliged to pay the balance, unless the property is re-let.
We offer Rent Waiver for a 5% premium. If you or any member of your party, whose name is on the booking form, contracts an illness or has an accident that forces you to cancel your holiday the Rent Waiver offers you some protection. Please note this does not cover pre-existing illnesses and a medical certificate will be required.
We will return your deposit and waive payment of the balance due if you cannot fulfil the contract due to any of the above circumstances if you pay an additional rent waiver of 5% of your cottage rent. This is only available for residents of the UK.
All of the conditions outlined on the Cottages section also apertain to the Hideaways.