• Our prices and availability can be viewed on-line.
• There are a number of booking options possible depending on the time of year and choice of cottage.
• Quarry, Willow, Larch and Elm Cottages are let for full weeks only from Saturday to Saturday all year round. Short breaks are not available.
• Curlew, Kestrel, Beech, Merlin and Ash Cottages are let from Friday to Friday all year round. From April to November, they are available for full weeks only. They are available for short breaks between November and the beginning of April.
• Beacon Hill, South Granary, North Granary, Oak, Stable and Wood Cottages are let for full weeks only from Saturday to Saturday from April to November. They are available for short breaks between November and April.
• Summer weekly bookings, from April until the beginning of November, are from 3.00 pm on Saturday until 10.00 am on the following Saturday and are for a minimum period of one week.
• Winter weekly bookings for the rest of the cottages are from Friday at 3.00 pm until 10.00 am on the following Friday between November and mid-March.
• Winter weekend two night short breaks are from Friday at 3.00 pm until Sunday at 10.00 am. Many guests choose to pay for three nights to enable them to stay as long as they like on Sunday.
• Winter weekend three night short breaks are from Friday at 3.00 pm until Monday at 10.00 am.
• Winter midweek four night short breaks are from Monday at 3.00 pm until Friday at 10.00 am. They are cheaper than the weekend two night breaks, and thus offer tremendous value.
• Christmas, New Year and February half term are let for full weeks. Christmas week starts on 21 December and New Year on 28 December. February half term is let as full weeks starting Friday or Saturday.
• Accessibility - Willow, Larch, Oak and Elm Cottages were built to meet the Accessibility Grade 2 Standard. The standards have changed since then, but these properties are still very suitable for those with accessibility problems. Quarry House, Stable and Wood Cottages are all on one level and may also be suitable. Curlew, Kestrel and Merlin have the Mobility M2 grade, which includes a roll in shower. We regret that the Spa is not accessible by wheelchair. If you or one of your party is disabled, we recommend that you contact us by telephone before making a booking so that we can discuss your exact requirements and assess the suitability of your preferred accommodation.
• Booking form - only those guests listed on the booking form may stay in the cottages or use the facilities.
• Pets are not accepted in any of our properties.
• Smoking is not permitted in any of our properties.
• Cots and high chairs - we have collapsible travel cots and high chairs available at no extra charge. We provide a cot sheet, but please bring a duvet and other bedding.
• Telephones are available in all the cottages, except Curlew, Kestrel and Merlin, and have direct dial in and out. A free broadband wi-fi signal is available in the reception area. We can receive faxes for you at 01670 780 901. If you wish to receive large files by e-mail, these should be sent to alun@beaconhill.co.uk, which is on a broadband connection. Anything that you require to be printed should also come to this address. The code for the telephone numbers is 01670 780 followed by :

• You can access your e-mail by WiFi in the reception using either your own laptop or our computer and printer.
• Our resident beautician, Jean, can be contacted at 01670 780915 or at home at 01670 731668. Pre-booking is advised, especially for short breaks. You can browse the beauty treatments on-line.
• Tristan, the personal trainer, can be contacted on 07790 001803.
• Towels - we provide one bath towel and one hand towel for each guest, tea towels and all the bed linen. Please bring your own swimming towels.
• Homemade meals can be pre-ordered from Kate Howard. A menu and price list and order form for Kate's wonderful homemade meals are available on-line. These will also be sent when I confirm your booking.
• Cheques should be made payable to ' Beacon Hill Farm Holidays '. Payment of the deposit can be made by cheque or credit / debit card. The balance will be payable by cheque or credit / debit card while on holiday.
• GYM - please brings indoor trainers for the gym.
• Our prices are inclusive! All prices quoted are in Pounds GB and inclusive of VAT at 17.5%. They are also inclusive of all heating, linen, electricity, logs, coal, use of the leisure facilities, including the pool, sauna and steam room, the spa room, the gym, tennis court and fly fishing. Can you find that anywhere else?
• We were voted England's Self Catering Holiday Of The Year 2000. This award has been running for many years and is open to all self-catering cottages in England. We also won in 1991 and were runners-up in 1995. We are the only business in England to reach the final thrice and win twice!
• Failure to arrive – if a guest fails to arrive to take up a holiday that they have booked, we reserve the right to debit the balance outstanding to their credit / debit card.
• Damage – if guests leave damage in the cottage that they have not drawn our attention to, we reserve the right to debit their credit / debit card for the cost of repairing this damage.
• Beacon Hill Farm Holidays are pleased to be associated with Premier Cottages Direct.
• On-line Booking - please note that by completing the booking form on-line you are entering into a contract when you press the send button; the contract is complete at that stage.

Rent Waiver

• To avoid misunderstandings with our guests, we wish to remind you that a reservation constitutes a legal contract. If you have to cancel due to the ill health of someone in your party or the death of a close relative, you will lose your deposit and be obliged to pay the balance unless the property is re-let.
• We will return your deposit and waive payment of the balance due if you cannot fulfil the contract due to any of the above circumstances if you pay an additional rent waiver of 5% of your cottage rent.
• If you choose not to pay the additional rent waiver, you are strongly advised to have some form of holiday insurance to protect your position in the event that you are compelled to cancel your holiday. It is amazing how many people end up being forced to cancel annually. In an average year, between 15 and 20 guests are forced to cancel and if they did not pay the rent waiver or have some form of other insurance, they have to pay for a holiday they are unable to enjoy. Please protect your position with some form of cover.